Legal

Privacy Policy.

Last updated: February 22, 2026

1. Introduction

313 Labs ("we", "us", or "our"), a business registered under the Registration of Businesses Act 1956 in Malaysia (Registration No: 202003042826 / 003079246-H), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other details you provide through our contact forms or direct communication.
  • Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information

  • To respond to your inquiries and provide requested services
  • To improve our website and services
  • To send relevant communications about our services (with your consent)
  • To comply with legal obligations under Malaysian law
  • To protect our rights and prevent misuse of our services

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Malaysian laws and regulations, including the Personal Data Protection Act 2010 (PDPA).

7. Your Rights

Under the Malaysian Personal Data Protection Act 2010, you have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate personal data
  • Withdraw consent for processing of your personal data
  • Request deletion of your personal data (subject to legal requirements)

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

313 Labs

No 11A, Jalan PJU 10/10B, Saujana Damansara 4

47830 Petaling Jaya, Selangor, Malaysia

Email: fateh@313.cool